OPTIMIZING FIELD FORCE OPERATIONS - A Solution for Today, A Strategy for Tomorrow

New Industry Analysis from Stratecast

Field service is essential but also costly to deliver, and customer expectations have risen dramatically. Senior consulting analyst Tim McElligott examines efforts to streamline this function in the latest Stratecast report, "Optimizing Field Force Operations."

What's Inside?

This report shows how advanced and automated solutions prepare service providers to improve both the bottom line and the customer experience.

Complete with examples of leading operators using dynamic scheduling, route optimization and automation to:

  • Achieve double-digit productivity gains
  • Cut hundreds of thousands of dollars in expense
  • Boost on-time arrival by 2%
  • Shorten service windows to 1-2 hours

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