DELIGHT YOUR CUSTOMERS
Keep on track and meet your customer commitments!
Does battling through traffic to get to the service appointment take as long as the allotted time for the entire appointment? Talk to CSG to find out how using real-time traffic and dynamic scheduling can give your company a competitive service advantage. CSG Workforce Express optimizes your field resources and differentiates the customer experience by offering leading functionality and omni-channel notifications.
Proven at high scale, WFX supports more than 55 million digital service subscribers completing over 100 million work orders a year. Meet with us at Field Service Management Australia to learn more about our innovative solution suite that optimizes field service operations in real-time to drive technician productivity, quality and customer satisfaction.
Hear how Telecom Argentina delivers on their promises to their customers using CSG's Workforce Express.