Monetize Your Digital Offerings with Scale & Speed
Meet with CSG’s digital experts at Cable Congress 2019 and learn how we can help you embark upon a successful digital transformation, at a pace that keeps up with the speed of the market and provides an enhanced customer experience. Take this opportunity to learn why the world’s leading service providers chose to partner with CSG to drive a true digital business transformation and put your customers at the center.
Interested in more information? Visit www.csgi.com.
The Transitional Transformation – The Key Step to Enable a True Digital Business Transformation
Bill Gash – Sales Director, Ascendon
13 November, 12:40 – 13:00
The most important challenge service providers face today is to future-proof their business by transforming to compete for today and tomorrow’s digital consumers, conditioned by their experience of brands like Google, Netflix, Amazon and Uber.
There is tremendous pressure on service providers to transform, simplify and automate their businesses so they can effectively compete not just keep up. Unlike the digital native companies, service providers have tremendous “technical debt”, siloed systems and cultures that can limit their ability to become faster and more agile. They need to lower operating costs, without sacrificing quality, provide an enhanced customer experience and simplified customer journeys. Everyone is talking about ‘Digital Transformation’ but in this session, Bill Gash will offer insights on how service providers can embark upon a successful “transitional” transformation, at a pace that keeps up with the speed of the market and provides an enhanced customer experience. An approach that makes existing assets and investments work harder and liberates costs savings that can fund a true digital business transformation.