The CSG Wholesale User Conference will discuss the drivers shaping the wholesale telecom industry and the opportunities for innovation.

Join us at this 2-day conference to learn about the latest market trends, opportunities and challenges in the wholesale telecoms market and meet with peers to share industry best practice. The agenda is packed with industry insight and includes guest speaker Tony Poulos, one of the most influential people in the telecom software industry.


Monday 28 October
10:00 Registration
11:00 Welcome & Industry Perspective, Daniel Kjellander, Director Digital Wholesale, CSG
11:15 Keynote Speaker, Tony Poulos, Industry Analyst & Editor of Disruptive.Asia
12:00 The Future of Wholesale, Chad Dunavant, SVP Product Management, CSG
12:30 What Are The Opportunities For Digital Disruption In Wholesale, James Patmore, VP Digital, CSG
13:00 Lunch
14:00 How To Secure More Profitable Deals With Deal Management, Khalid T, SVP Wholesale, DU
14:45 Fighting Fraud With CSG Fraud Prevention, Martin Jansson, Product Director, CSG
15:30 Refreshments
15:45 Why SaaS Is The Future For Wholesale Carriers & Service Providers, James Kirby, VP EMEA, CSG
16:30 CSG Proposition For Use Of Blockchain In Wholesale, Optus  & Global Leaders Forum (GLF)
17:15 Panel: Industry Key Trends, Ant James, BT; Finn Kornbo, CSG; Khalid T, DU; Geoff Jameson, Lebara; Greg Tack, Telstra; Moderator Tony Poulos
18:00 Drinks & Canapes
19:00 Network Dinner sponsored by CSG
Tuesday 29 October
08:30 Refreshments
09:00 How To Drive Growth With IOT & Digital Partner Management, Balaji Srinivasan, Product Director, CSG
09:45 How To Monetize A2P SMS & The Impact Of RCS, Olga Solovey, Business Consultant
10:30 Lights Out' Automation From Vendor Rate Sheet Loading To Distribution Of Customer Pricing, Carl Henrik Olsson, Product Manager, CSG
11:00 Refreshments
11:15 How To Effectively Bill For Wholesale Data Connectivity, Jon Fowler, Product Manager
11:45 CSG Outlook On Product Roadmap, Finn Kornbo, Product Director, CSG
12:15 Wrap Up, Tony Poulos, Disruptive.Asia
12:30 Lunch
13:30 Breakout sessions: CSG Assure, CSG Interconnect, CSG Route
15:00 Coffee & Bilateral meetings
16:00 Close

Agenda subject to change

Book your hotel accommodation
CSG have negotiated a specially discounted room rate at the Lincoln Plaza London, subject to availability. Once you have confirmed your attendance, we will send you a confirmation email including details of how to book at the discounted rate. For further information, please email

To confirm your attendance, please complete the online form.

Register to attend the CSG Wholesale User Conference 2019

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