The CSG Wholesale User Conference will discuss the drivers shaping the wholesale telecom industry and the opportunities for innovation.

Join us for this 2-day conference to hear from industry thought leaders on the latest market trends including guest speaker Tony Poulos, one of the most influential people in the telecom software industry. You will also learn about latest features and functions within CSG’s wholesale management suite from our series of “Did You Know?” training sessions on Day Two.

Companies attending include: BT​, Colt​, Deutsche Telekom, Etisalat​, IDT Global Ltd, Lebara​, OpenMarket, Orange​, PCCW Global, Sky​, Sonatel, Sopra Steria SE, Sunrise Communications AG , Tata Communications, Telecom Egypt​, Telenor​, Telstra​, Vodafone​, Vonage.


Monday 28 October
10:00 Registration & refreshments
11:00 Welcome & Industry Perspective
11:15 Keynote Speaker, Tony Poulos, Industry Analyst & Editor of Disruptive.Asia
12:00 CSG View: The Future of Wholesale
12:30 What Are The Opportunities For Digital Disruption In Wholesale
13:00 Lunch in the Food Store Restaurant
14:00 How To Secure More Profitable Deals With Deal Management
14:45 Fraud Trends in the Market & How To Combat Fraud
15:30 Refreshments
15:45 Fighting fraud with CSG Fraud Prevention
16:10 Dashboards driving the business
16:30 Proposition for use of Blockchain in Wholesale and CSG Use Cases
17:15 Panel: Industry Key Trends, BT; Deutsche Telecom; Tata Communications; Telstra; Moderator Tony Poulos
18:00 Drinks & Canapes in the Jack Speak Bar
19:30 Network Dinner sponsored by CSG at Amerigo Vespucci
Tuesday 29 October
08:30 Refreshments
09:00 Welcome
09:05 How To Drive Growth With IOT & Digital Partner Management
09:45 Assurance test strategy - how to work with active testing in todays market
10:15 Why SaaS is the future for Wholesale Carriers and Service Providers
11:00 Refreshments
11:15 How To Effectively Bill For Wholesale Data Services
11:45 CSG Outlook On Product Roadmap
12:15 Wrap Up
12:30 Lunch in the Food Store Restaurant

Did You Know Training Session:

Breakout session 1: CSG Assure, Clipper 1
Breakout session 2: CSG Interconnect, Clipper 2
Breakout session 3: CSG Route, Clipper 3

15:00 Coffee & Bilateral meetings
16:00 Ends

Agenda subject to change

Book your hotel accommodation
CSG have negotiated a specially discounted room rate at the Lincoln Plaza London, subject to availability. Once you have confirmed your attendance, we will send you a confirmation email including details of how to book at the discounted rate. For further information, please email

To confirm your attendance, please complete the online form.

Register to attend the CSG Wholesale User Conference 2019

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